As agents, our primary intention is to organize a quick and efficient port call to the full satisfaction of the master and owners of the vessel. Prior to arrival of the ship, preparations are undertaken to negotiate for the right berth at the right time, book pilot, tug and mooring men, present customs documentation and arrange for provisions, medical attendance, accommodation and transport for onsigning or offsigning crew.

During the vessel’s stay at Estonia we liaise with suppliers, repairers, classification societies etc. Ship’s spares, often required urgently during repairs, arriving from overseas are promptly cleared from customs and transferred to the vessel immediately. Our vast experience, contacts and local knowledge are all put together to provide an efficient and comprehensive service saving the owner precious time and money.

Our ship agency personnel visit vessels daily to see to any requirements and are on call 24-hours a day, seven days a week for any necessity.